SpinsUp Terms and Conditions

Welcome to SpinsUp Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account and using our platform, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you must not use our services. We encourage you to read this document carefully before you register, deposit, or play.

Acceptance of Terms

By completing SpinsUp registration, you confirm that you have read, understood, and accepted these Terms and Conditions, along with our Privacy Policy and Responsible Gaming Policy. At SpinsUp, we reserve the right to amend these terms at any time, and continued use of our services after changes are published constitutes your acceptance of the revised terms.

Eligibility

• You must be at least 18 years old or the legal age of majority in your jurisdiction
• You must create only one account; we do not permit duplicate accounts
• You must provide accurate, current, and complete information during spins up register
• You must not be located in a restricted territory, as listed below

Restricted Territories

We do not offer our services to residents of certain countries due to licensing and regulatory restrictions. Restricted countries include, but are not limited to: Afghanistan, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada (Ontario and New Brunswick), China, Cuba, Cyprus, Estonia, France, Germany, Greece, India, Iran, Iraq, Israel, Japan, Latvia, Libya, Lithuania, Malta, Netherlands, North Korea, Poland, Portugal, Romania, Russia, Somalia, Switzerland, Syria, Ukraine, the United Kingdom, the United States, Venezuela, Yemen, and others. We at SpinsUp reserve the right to verify your location and restrict access accordingly.

Account Registration and Security

When you complete spinsup login setup for the first time, you are responsible for maintaining the confidentiality of your login credentials. Our SpinsUp platform is not liable for losses resulting from unauthorized access to your account caused by your failure to protect your password. If you suspect unauthorized use of your account, you must notify us immediately via our customer support channels.

Verification (KYC)

We may require you to submit identification documents to verify your identity, age, and payment methods before processing withdrawals. This is a standard anti-fraud and anti-money laundering measure. Our SpinsUp team reserves the right to suspend your account pending verification, and delays in document submission may result in delayed payouts.

Deposits and Withdrawals

Our SpinsUp casino supports multiple payment methods including Visa, Mastercard, Bank Transfer, Skrill, Neteller, ecoPayz, MiFinity, Pay4Fun, MuchBetter, Interac, iDebit, and various cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, and Tether. The minimum spinsup deposit is €20 (or equivalent in your currency), and the minimum withdrawal amount is also €20 equivalent.

• Withdrawal limits: €2,000 per day, €5,000 per week, €20,000 per month (currency equivalents apply)
• Progressive jackpot wins are paid in full, without limit adjustments
• Pending time for withdrawal requests may take up to 72 hours
• E-wallets and crypto payouts are typically processed instantly once approved
• Card withdrawals take 1-3 business days; bank transfers take 5-7 business days

We at SpinsUp reserve the right to request additional verification before processing any spinsup withdrawal, particularly for large amounts or first-time cashouts. We may decline or reverse transactions that we reasonably believe to be fraudulent, erroneous, or in violation of these terms.

Bonuses and Promotions

Our Welcome Package offers up to €/$5,000 plus 300 Free Spins across your first four deposits. Each bonus is subject to wagering requirements, maximum bet limits, and validity periods as described in our promotional terms. Any spinsup bonus code must be entered correctly at the time of deposit to qualify for the respective offer.

• Wagering requirement: 40x on bonus and free spins amounts
• Bonus validity: 3 days from activation; free spins must be used within 3 days
• Maximum bet while wagering a bonus: €5 (or currency equivalent)
• Slots contribute 100% towards wagering (excluding jackpot slots); table games contribute 5%
• Players from Israel, Spain, Sweden, the UK, and the USA are not eligible for bonus offers

We offer additional weekly promotions such as Tuesday Reload, Thursday Boost, Friday Fortune, and Sunday Funday, each with its own spinsup promo code and terms. We reserve the right to modify, suspend, or cancel any promotion at our discretion, and to disqualify players who attempt to abuse bonus mechanics through fraudulent activity, bonus abuse, or multiple accounts.

Game Rules and Fair Play

At SpinsUp, we work with over 190 game providers including Pragmatic Play, Play'n GO, NetEnt, Evolution, and many more, offering more than 10,000 games across slots, live casino, table games, and video poker. All our games use certified random number generators to ensure fair outcomes. When you access spinsup live casino tables, you are engaging with real dealers streamed in real time, and separate rules may apply to table limits and betting windows.

We reserve the right to void any bets, winnings, or bonuses resulting from a technical malfunction, software error, or exploit. In such cases, our decision regarding the correct outcome is final, though you may contact our support team to raise a dispute.

Responsible Gaming

We are committed to promoting responsible gambling practices. Our platform provides self-exclusion options, deposit limits, and links to support organizations for players who feel their gambling habits may be problematic. If you believe you need assistance managing your play, we encourage you to contact our support team for guidance on setting limits or pausing your account.

Limitation of Liability

We do not guarantee uninterrupted or error-free access to our services. To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our website, including losses due to connectivity issues, server downtime, or third-party payment processor errors. Our SpinsUp platform is provided "as is" without warranties of any kind.

Account Closure and Termination

We reserve the right to suspend or terminate your account if you breach these Terms and Conditions, provide false information, engage in fraudulent activity, or violate applicable laws. You may also request closure of your account at any time by contacting our customer support team via email or LiveChat.

Governing Law and Disputes

These terms are governed by the laws under which our license is issued by the Tobique Gaming Commission (licence no. 0000002). Any disputes arising from your use of our services should first be directed to our customer support team, available 24/7 via LiveChat, email, and WhatsApp for VIP members, so that we may attempt to resolve the matter amicably.

Contact Us

If you have any questions regarding these Terms and Conditions, our bonus policies, or your account, please reach out to us at support@spinsup.com, or vip@spinsup.com for VIP-related inquiries. We are here to help you enjoy a safe and transparent gaming experience at SpinsUp Casino.